What does Huntress actually do?

Huntress monitors your endpoints (computers, servers) for signs of active threats that get past your antivirus and firewall. When it detects something suspicious, their human analysts investigate and send us actionable steps to contain the threat. It's managed detection and response (MDR): automated tools backed by real people reviewing alerts.

How is Huntress different from antivirus?

Antivirus blocks known threats using signature databases. Huntress catches threats that antivirus misses: fileless malware, living-off-the-land attacks, compromised credentials, and persistent footholds. Think of antivirus as the lock on your door and Huntress as the security camera watching for intruders who got in anyway.

Do we need Huntress if we have a firewall?

Yes. A firewall protects your network perimeter, but it can't see what's happening inside your endpoints. Phishing emails, USB drives, compromised websites, and remote access tools can bypass firewalls entirely. Huntress monitors what's running on your machines regardless of how it got there.

How quickly does Huntress detect threats?

Huntress agents report to the cloud continuously. Their automated systems flag suspicious activity within minutes. Human analysts then review flagged incidents and provide guidance, typically within hours for non-critical findings and faster for active threats. We get notified immediately and take action based on their recommendations.

Is Huntress included in your managed IT plans?

It depends on your plan. Huntress is included in our cybersecurity-focused packages. If you're on a basic managed IT plan, Huntress can be added as an upgrade. We recommend it for any business that handles client data or has compliance requirements. Ask us for pricing specific to your user count.

What happens when Huntress finds something?

Huntress analysts write up a clear incident report explaining what they found, how serious it is, and what to do. We receive these reports directly and take action: isolating the affected machine, removing the threat, and investigating how it got in. You get notified with a plain-language summary and what we did to resolve it.

Huntress Managed Detection & Response for Calgary

Automated threat detection backed by human analysts. Huntress catches what antivirus and firewalls miss — and tells us exactly what to do about it.

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Huntress Preferred Partner
Human-led threat analysis
24/7 endpoint monitoring

What Huntress Monitors and Detects

Lightweight agents on your endpoints, human analysts in the background, and clear reports when something needs attention.

24/7 Threat Hunting

Human analysts reviewing your environment around the clock for signs of active threats and persistent footholds.

Endpoint Detection

Lightweight agents on every endpoint monitoring for suspicious processes, file changes, and unauthorized access.

Ransomware Canaries

Decoy files placed on your systems that trigger alerts if ransomware starts encrypting, catching attacks early.

Microsoft 365 Protection

Identity monitoring for your M365 environment, catching compromised accounts, suspicious sign-ins, and mailbox rule changes.

External Recon

Scanning your external attack surface for exposed services, leaked credentials, and misconfigured systems visible from the internet.

Incident Reports

Clear, actionable reports from human analysts explaining what was found, how serious it is, and what to do about it.

Included With Every Huntress Deployment

No hidden fees. Full monitoring and response support.

Agent deployment on all endpoints
24/7 automated monitoring
Human threat analysis
Incident response guidance
M365 identity monitoring
External attack surface scanning
Ransomware canary deployment
Monthly threat reports
Dashboard access for your team
Threat briefings as needed
Onboarding & agent rollout
Ongoing updates & management

Why Deploy Huntress Through Lumen IT?

Huntress detects threats. We handle the response.

We Act on the Alerts

Huntress tells us what's wrong. We fix it: isolating machines, removing threats, closing vulnerabilities. You don't need a security team to interpret reports.

Integrated With Your IT

We manage your endpoints, network, and security together. When Huntress flags a compromised machine, we already know your environment and can respond faster.

Local Expertise

We're in Calgary, we know your business, and we pick up the phone. Huntress provides the detection platform; we provide the hands-on response and relationship.

Layered Security

Huntress is one layer in your security stack. We pair it with Fortinet firewalls, MFA, backup, and training for defense in depth. No single tool is enough on its own.

Frequently Asked Questions

Related Resources

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