Managed IT Services

Our 24/7 monitoring service uses advanced tools to continuously track the health and performance of your critical IT systems. We detect and address issues often before they impact your business operations. Our monitoring covers servers, networks, applications, and security systems with real-time alerts and detailed reporting to keep you informed of your technology environment status.

Our proactive maintenance approach prevents problems before they occur through scheduled system updates, security patches, performance optimization, and hardware assessments. This systematic approach significantly reduces unexpected downtime and extends the lifespan of your technology investments while maintaining optimal performance and security.

Our Calgary-based help desk provides responsive, professional support for all your technology questions and issues. Our technicians are certified across a wide range of technologies and are available through multiple channels including phone, email, and our client portal. We track all support requests through completion and maintain detailed documentation for future reference.

Our network management services ensure your business connectivity remains secure, reliable, and optimized. We handle configuration and maintenance of all network devices including routers, switches, firewalls, and wireless access points. We also provide real-time monitoring and proactive troubleshooting to support your growing business needs.

Our vendor management service streamlines your technology relationships by acting as a single point of contact for all your IT vendors. We handle software licensing, hardware warranties, service level agreements, and ongoing support issues. This consolidated approach saves you time, reduces administrative burden, and ensures you receive the highest level of service from each provider.

Our strategic IT planning service creates a clear technology roadmap that aligns with your business objectives and budget. Working closely with your leadership team, we develop short-term and long-term technology plans that address current needs while preparing for future growth. This proactive approach helps you make informed technology investments that deliver measurable business value.