IT Support for Nonprofits in Calgary

You're running a nonprofit, not an IT department. But you still need email that works, files your team can access from home, donor data that's protected, and someone to call when things break. If your organization doesn't have a full-time IT person — and most don't — we can fill that gap.

Common IT Problems at Calgary Nonprofits

Most IT providers don't know how to work with nonprofits — or don't want to. The budgets are small, the equipment is old, and the expectations are different from a corporate client. Here's what we typically find:

• No one to call when something breaks. The executive director becomes the de facto IT person. They spend hours troubleshooting a printer instead of doing their actual job.

• No backup system. The donor database lives on one computer. If that computer dies, years of donor relationships are at risk. We see this more often than you'd expect.

• Email and file sharing held together with tape. Free email accounts, personal Google Drives, files shared via email attachments. It works until it doesn't — and when it breaks, nobody knows where anything is.

• Security is an afterthought. No multi-factor authentication, shared passwords, admin access for everyone. Nonprofits are increasingly targeted by cyberattacks because attackers know they have weak security and financial data.

What We Handle — and What's Out of Scope

We're honest about what makes sense for your budget:

We handle:

• Help desk and troubleshooting — workstations, email, printers, networking
• Microsoft 365 or Google Workspace setup and administration
• Backup configuration and recovery testing
• Security basics — MFA, endpoint protection, access controls
• Volunteer device policies (BYOD access without exposing your network)
• Vendor licensing — helping you access nonprofit pricing from Microsoft, Google, and others

What's typically out of scope for smaller nonprofits:

• 24/7 monitoring (we offer it, but most 5-10 person teams don't need it)
• On-site server infrastructure (cloud-first is usually more cost-effective)
• Custom software development (we support existing tools, not build new ones)

We right-size our services to what you actually need. If your team is five people, you shouldn't be paying for enterprise-grade monitoring.

Nonprofit Pricing — How We Make It Work

• We start small. Not every nonprofit needs full managed IT. Some just need email setup, backup configuration, and someone to call when things break. We build from there as your needs grow.

• We help you access vendor discounts. Microsoft 365 and Google Workspace both offer free or discounted plans for registered nonprofits (eligibility requirements apply). Many nonprofits are paying retail prices when they qualify for deeply discounted licenses.

• We don't charge for things you don't need. We match the service level to your actual requirements — not the other way around.

How We Work With Calgary Nonprofits

1. We work within your budget — we right-size our services to what your organization actually needs and can afford
2. We work with what you have — if your computers are old but functional, we'll keep them running. We'll tell you when something genuinely needs replacing.
3. We keep it simple — no jargon, no upselling. We explain what we're doing and why.
4. We're a Calgary company — local support when you need someone on-site.